Q: What time is the front desk open?
A: Our front and check-in is open daily 09.00am - 10.00pm.
We have a self check-in equipment (with 24/7 customer service) available from 10.00pm - 09.00am.
Please note: due to Covid19 the front desk hours & free breakfast service might be affected - please contact us to confirm the front desk hours.
Q: What is the nearest MRT station? Can we go to the station on foot?
A: The nearest MRT station is Taipei Main Station or Ximen. It takes around 5-10 minutes by walk to get there.
Q: What time is the business hour of the counter? Is there breakfast available?
A: Our counter and check-in is open 09.00am - 10.00pm. After 10.00pm you can use self-check-in kiosk.
We currently do not provide breakfast. You can use our kitchen or simply buy breakfast downstairs (5 mins walk).
Please note: due to Covid19 the front desk hours might be affected - please contact us to confirm the front desk hours and breakfast availability.
Q: What time is check-in? Can I check-in early? Can I leave my luggage after check-out?
A: Check-in time is from 3.00 pm, if you come here early you can leave your luggage in our storage. Check-out time is 11.00am, after check-out you can also leave your luggage with us.
*Please note: our staff is available only from 09.00am until 10.00pm. Always make sure that you arrange drop-off / pick-up time for your luggage in advance.
Q: Do you provide complimentary items: shampoo, toothpaste etc...?
A: We provide shampoo and body wash in the shower room.
Towel can be rented: NT$30 for one towel.
Toothpaste and toothbrush are NT$10 for one set.
Q: Is there airport transfer service available? What is the price?
Four-seater car (up to 3 people + 1 driver):
Airport -> Hostel price is approximately NT$1100, Hostel -> Airport is NT$1000
Nine-seater car (up to 8 people + 1 driver):
Airport -> Hostel price is approximately NT$1600, Hostel -> Airport is NT$1500.
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*We are located less than 10 minutes from Taipei Main Station / Taoyuan Airport MRT Line. It takes approx 40 minutes to get to the Taoyuan Airport by Train (Taoyuan Airport Line).
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Q: Is there any place to exchange foreign currency near-by?
A: There are banks downstairs.
Business hours: Monday to Friday 9.00am - 3:30pm.
After bank working hours, the nearest exchange place is Taipei101, B1 floor.
Q: What are the nearby attractions?
Walking distance: Ximen, President's Palace, Dr. Sun Yat Sen House, Cheng'en Gate, National Taiwan Museum, Chengzhong Market... and more!
Q: How to go to Jiufen, Ping Creek, Yehliu from the Hostel?
A: You can find it on the map we supply. To Pingxi, Jiufen and Yehliu, you can directly go from the Taipei Main Station (Bus or Train).
In addition, to Pingxi you can take the BROWN MRT line to Muzhao Station, and take the bus to Pingxi.